We make every effort to ship your order within 24-72 hours around standard business days (Monday-Friday) unless otherwise noted (ex. Pre-Sales). If for some reason we cannot ship your order within 72 hours we will let you know via email.
Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances including delays in the UPS and USPS delivery systems may impact delivery time. If your order is time sensitive, we recommend you select priority shipping with tracking. If you need your map or other product sent overnight, or have any special shipping or delivery requests, please send an email inquiry to email@example.com
If you ordered the wrong map you can contact us at firstname.lastname@example.org to send it back and swap it for another flavor. Same goes for any of our other products. If you have a question, comment, compliment or complaint, by all means let us know. We want you to be a happy lizard! Our address is:
Purple Lizard Maps 210 West Hamilton Ave #364 State College, PA 16801
The Lizard Guarantee
We do our very best to produce extremely high quality products. If any of our items let you down in any way, just return it to us for a replacement or full refund. It's that simple!
Purple Lizard, Packaging and the Planet
We make decisions concerning the way we ship and package our Lizard products with the best interest of the planet in mind. We purchase shipping boxes made with recycled material when possible. We reuse boxes in our warehouse and we ship in recyclable paper envelopes that are made from recycled paper to begin with. We use paper bags and paper wrap to protect our product in transit. We use plastic bags only when it becomes the best option to ship an item. We purchase carbon offsets from our primary shipper companies like UPS. Our maps are recyclable (Number 5), although we encourage people to pass them on to a friend (or stranger) instead. Even though we are a very small company with a very small environmental footprint, we are constantly evaluating our waste stream to reduce it in every way that we can.
Purple Lizard and global RSL requirements
RSL stands for Restricted Substances List and is often used as a chemical checklist when testing finished products for the presence of restricted substances. An RSL is used as a tool to aid regulatory compliance to product safety standards such as REACH, CPSIA, California Proposition 65, Guo Bio Standards and so on. We print our maps on a synthetic substrate that is an environmentally friendly substrate that is stearate free and contains no heavy metals or harsh chemicals that are harmful to the environment. In addition, it uses very little water in its manufacturing process and is recognized by CONEG, RoHS and REACH as an environmentally friendly plastic that is 100% recyclable.
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