We make every effort to ship your order within 24-72 hours around standard business days (Monday-Friday) unless otherwise noted (ex. Pre-Sales). If for some reason we cannot ship your order within 72 hours we will let you know via email.
If you ordered the wrong map or need a different size of something you can contact us at info@purplelizard.com to send it back and exchange it. Same goes for any of our other products. If you just don't want or need it we can refund your purchase, as long as it is new and unused. If you have a question, comment, compliment or complaint, by all means let us know. We want you to be a happy lizard! Our address is:
Purple Lizard Maps 210 West Hamilton Ave #364 State College, PA 16801
We do our very best to produce extremely high quality products. If any of our items let you down in any way, just return it to us for a replacement or full refund. It's that simple!
We make decisions concerning the way we ship and package our Lizard products with the best interest of the planet in mind. We purchase shipping boxes made with recycled material when possible. We reuse boxes in our warehouse and we ship in recyclable paper envelopes that are made from recycled paper to begin with. We use paper bags and paper wrap to protect our product in transit. We use plastic bags only when it becomes the best option to ship an item. We purchase carbon offsets from our primary shipper companies like UPS. Our maps are recyclable (Number 5), although we encourage people to pass them on to a friend or stranger instead. Even though we are a very small company with a very small environmental footprint, we are constantly evaluating our waste stream to reduce it in every way that we can.
RSL stands for Restricted Substances List and is often used as a chemical checklist when testing finished products for the presence of restricted substances. An RSL is used as a tool to aid regulatory compliance to product safety standards such as REACH, CPSIA, California Proposition 65, Guo Bio Standards and so on. We print our maps on a synthetic substrate that is an environmentally friendly substrate that is stearate free and contains no heavy metals or harsh chemicals that are harmful to the environment. In addition, it uses very little water in its manufacturing process and is recognized by CONEG, RoHS and REACH as an environmentally friendly plastic that is 100% recyclable.